This Privacy Policy applies to all personal information collected by Positive Care Solutions via the website located at positivecaresolutions.com.au. This Privacy Policy applies in addition to the Terms and conditions of our Site.
Consent
By using our Site, users agree that they consent to: the conditions set out in this Privacy Policy; and the collection, use, and retention of the data listed in this Privacy Policy.
What is “personal information”?
The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable, whether or not the information is true or recorded in a material form.
What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: Name, email, contact number.
How we collect your personal information
We may collect personal information from you whenever you input such information into the website. We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience.
Purpose of collection
The purpose for which we collect personal information is to provide you with the best service experience possible on the website. We customarily disclose personal information only to our service providers who assist us in operating the website.
By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you.
Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions.
Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Overseas transfer
Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so.
How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: hello@positivecs.au
